What does l 7 mean on spectrum cable box - Updated on December 17, 2020. If you are a cable TV subscriber, the era of receiving cable without a box has effectively come to an end. The reason that all your TVs may now require a box, even if you don't subscribe to premium pay channels, is that your cable service has finally gone all-digital and, on top of that, may also be implementing ...

 
Oct 27, 2022 · 5.What does “hold” mean on my cable box display? – ForNoob; 6.4 Troubleshooting Steps for Spectrum Cable Box Not Working Issue; 7.Spectrum Troubleshooting Guide | Wi-Fi, Internet & Cable; 8.3 Ways To Fix Spectrum Stuck On “Stick Around We’re Setting … 9.How to Troubleshoot and Fix Spectrum Cable Box Not Working . Survivorpercent27s epitaph god roll

3. Hi, > Make sure you connected the correct port from your ISP to the modem and the cable going to your device. > Next you need to check on your LAN status if you get connected with valid IP. > If this is all good, you can enjoy using your internet perfectly.Oct 26, 2012 · Thanks for stopping by: OCAP (Open Cable Application Platform) is the "name" of the firmware running on the Motorola box. Think WINDOWS for the cable box. Think WINDOWS for the cable box. This is indicating the box is hanging on boot.... and if you have already reset - it's likely a hardware failure. Cable box reading e003. I have time warner cable, the problem is that i don`t want to wait for a boot time. the boot screen starts everytime the cable box is accidently unplu; We unplugged the digital cable box from our tv and plugged the cable straight to the back of the tv and now it says weak or no signal. we have done thYou can call Spectrum at 1-***-***-****, they should be able to reset the box remotely. I hope the information I've provided has been helpful. If you need more assistance, please let me know so l can continue to assist you. By the way, we do more than tech support here at Just Answer.see a problem with E-3 in the box watch window. This is a boxing problem. Switch the box off and pull the power plug so that it can be restarted. How to fix Spectrum pay bill Spectrum bill pay problems. 2 What does E3 mean on Spectrum cable box? If you are having an outage on your spectrum services, read our guide on Spectrum outage map. 3 ...Spectrum can be reached by phone at (833)(###) ###-####/a>. You can also reset your Spectrum TV receiver. Refreshing or resetting your Spectrum receiver can solve many common issues. To reset your receiver online through your Spectrum account: Sign in to your Spectrum account. Select the Services tab. Choose the TV tab.5.Spectrum Receiver (Cable Box) Troubleshooting. Author: www.spectrum.net. Publish: 1 days ago. Rating: 4 (1231 Rating) Highest rating: 3. Lowest rating: 1. Descriptions: Manually Reboot Your Receiver. Unplug your Spectrum receiver for 60 seconds and then plug it back in. Make sure: Your cables are connected securely. The coax ….The L3 feature on a Spectrum Cable Box allows users to access the DVR services. It is enabled when the user connects the cable box to a TV set. The L3 feature provides an easy-to-use interface, which allows users to record, pause, and rewind live TV. It also provides access to video on demand services and premium channels.What do lights on Spectrum cable box mean? The lights on your Spectrum cable box can vary slightly depending on the type of box, but they generally indicate four main points of information: Power, Receive, Send, and Online. The Power light indicates whether the box is receiving power or not; if it is lit up, the box is on and receiving power. Method 3: Reinstall the app. A simple reinstallation may be able to solve your Spectrum problem. This will work differently depending on where it is being applied. For devices like Roku and Smart TVs, the set-up process will also include activation of the device via an activation code. However, on mobile devices, you can simply uninstall and ... Oct 27, 2015 · Just like your computer, sometimes your Cable Box needs a quick reboot. Watch and learn how. L-7 on Spectrum Cable Box . The L-7 on Spectrum Cable Box is a feature that allows you to record and store up to four shows at once. This provides you with the ability to watch your favorite programs without worrying about missing anything. It also enables you to pause, rewind or fast forward live TV for those times when life gets in the way.What does the a lt code mean on a cisco time warner cable box mean? I have a monster mcc av 55 remote and i am trying to make it work with a cisco 4742 hdc cisco cable box used on time warner cable? Time warner cable sisco box searching for channels message. Why wont my time warner cable box switch video source?Cable box reading e003. I have time warner cable, the problem is that i don`t want to wait for a boot time. the boot screen starts everytime the cable box is accidently unplu; We unplugged the digital cable box from our tv and plugged the cable straight to the back of the tv and now it says weak or no signal. we have done thCable box stuck at a16. Do time warner cable and direct tv use the same type of coax cable? How do i connect my coax cable with xfinity gateway and no cable tv service? Brighthouse cable box a16. Having problems setting up my visio smart tv to cable box with coax cable. i have reset the tv to original settings and through guided set up i choseSpectrum can be reached by phone at (833)(###) ###-####/a>. You can also reset your Spectrum TV receiver. Refreshing or resetting your Spectrum receiver can solve many common issues. To reset your receiver online through your Spectrum account: Sign in to your Spectrum account. Select the Services tab. Choose the TV tab.what does l-7 mean on spectrum cable box. what does l-7 mean on spectrum cable box Center Magazine ...The L3 feature on a Spectrum Cable Box allows users to access the DVR services. It is enabled when the user connects the cable box to a TV set. The L3 feature provides an easy-to-use interface, which allows users to record, pause, and rewind live TV. It also provides access to video on demand services and premium channels.The process of resetting a Spectrum box can vary depending on the equipment you are trying to reset. Generally, the steps to reset Spectrum box are as follows: 1. Locate the Reset button. Depending on your type of Spectrum box, the Reset button may be located on the front, side, or back of the box. Refer to your specific user manual for exact ...Just like your computer, sometimes your Cable Box needs a quick reboot. Watch and learn how.Time Warner cable box says L-7. If the Time Warner cable box says L-7 then it means that it failed to reboot from the last power-on process, or that it is no longer receiving a signal. Fortunately, this typically isn’t a problematic issue and can be resolved by simply restarting the cable box.With regards to this you might want to go ahead and turn off your time warner cable box, after 2 minutes turn it back on then once the time warner cable box is restored or booted up properly you can go ahead and check if it is still stuck on L7 if it still is, please contact the customer service of time warner cable and they will be able to provide advanced troubleshooting regarding their ...Oct 20, 2020 · › Spectrum Archives: 2020 - Present You are currently viewing the Spectrum Community Archives This content may be outdated or inaccurate All posts are closed and commenting has been disabled If you have a question or comment, please start a new post (registration is required) Leave the Archive Oct 15, 2022 · 3.Ask Spectrum on Twitter: “@coccoli_jerry L-3 is where most of the …. Author: twitter.com. Publish: 30 days ago. Rating: 3 (662 Rating) Highest rating: 3. Lowest rating: 1. Descriptions: Why when I reboot my box – when the reboot gets to L-3 IT BECOMES INTERMINABLE. …. L-3 is where most of the cable box data loads, It may take up to 20 Jan 14, 2016 · CABLE OR SAT BOX NEEDS RESET. -Remove or unplug the power cable from the Cable TV or SAT set top box. -Keep it unplugged for 2 to 3 minutes. -Plug the power cable back into your Cable or SAT set top box. -Give it some time for the Cable or SAT box to power up, get the signal, and initialize. If you still see NO SIGNAL on your TV screen, see the ... May 13, 2023 · L-3 on Spectrum Cable Box stands for Line 3. This is the channel number for the television set that it is connected to. It can be changed by pressing the “Input” button on the remote control and changing the number to the desired channel number. If you need to know how to change the L-3 channel on your Spectrum cable box, follow these steps: Spectrum cable box for tv has message nocp How can i send a video on facebook? the only icons that appear in my compose message box are "add attachment" and "add photo"? In the contacts list, i mistakenly pressed "share namecard via" to "always" by sms instead of "just once"? Feb 22, 2021 · Simple press and hold the power supply button for 10 minutes till the receiver shuts down. Get up and do a 40-second plank. Just Kidding! However, it will be a good investment for a minute that you need to wait before turning on the receiver again and restarting the Spectrum cable box. Spectrum in Limited Mode does not look that scary anymore ... This seems to keep popping up as an issue once a month or so and now even my phone app won’t work. … 4K resolution has four times the number of pixels as full HD. This incredibly clear resolution offers 3840 pixels horizontally and 2160 vertically. One drawback of streaming in 4K is the high data usage. You’ll need a fast Internet connection to accommodate the large amount of data 4K requires.Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.Oct 20, 2020 · › Spectrum Archives: 2020 - Present You are currently viewing the Spectrum Community Archives This content may be outdated or inaccurate All posts are closed and commenting has been disabled If you have a question or comment, please start a new post (registration is required) Leave the Archive The box gets a file that it downloads through the Spectrum cable network. This download can fail because of a few reasons, chief among them being a service outage. That’s not to say outages are the main reason, it can also be that your cable box has a bug preventing you from getting the update, or issues with the cables that you use with the ...All un need to do to reboot ur box is to unplug the cable box from the power source and wait for 30 sec. then plug t back in. basically lets just wait for the box to completely rebooted it may take couple of minutes. Solution 5: Resetting Spectrum Remote to Factory Defaults. Press and hold the TV button. While you are still holding it, press the OK button for 1 second and then release both buttons at the same time. …. Now you have to press and hold the Delete button for 3 seconds. ….All un need to do to reboot ur box is to unplug the cable box from the power source and wait for 30 sec. then plug t back in. basically lets just wait for the box to completely rebooted it may take couple of minutes. Spectrum app on box reboot. My cable box has rebooted 8 times and only goes up to l 4 and sticks, scientific american 8300 hd dvr. cable company couldn`t reboot over ...Mar 14, 2022 · If you were using the cable box to watch Spectrum, I’d suggest moving to their app. Get a streaming device like the Fire TV Stick and use the Spectrum TV app as a replacement. The user experience is far superior to that of the cable box, and you can also use Alexa for voice commands. Nov 2, 2022 · 5.Spectrum Receiver (Cable Box) Troubleshooting. Author: www.spectrum.net. Publish: 1 days ago. Rating: 4 (1231 Rating) Highest rating: 3. Lowest rating: 1. Descriptions: Manually Reboot Your Receiver. Unplug your Spectrum receiver for 60 seconds and then plug it back in. Make sure: Your cables are connected securely. The coax …. A fuzzy wire set up around the TV might cause some loosely attached cables running to and from the spectrum box to disconnect. It could disrupt the signal by switching the receiver to limited mode. Hardware issue: Any issues relating to the hardware of the spectrum cable box might put the receiver into limited mode.Oct 26, 2022 · Lastly, resetting the spectrum Cable Box can resolve the issue. FAQs Where is the reset button on Spectrum Box? This Button is mainly on the front or the back of the cable box. You can easily find it on the front side of the Box also. What does spectrum ref code s0500 mean? Spectrum app on box reboot. My cable box has rebooted 8 times and only goes up to l 4 and sticks, scientific american 8300 hd dvr. cable company couldn`t reboot over ...Mar 14, 2022 · If you were using the cable box to watch Spectrum, I’d suggest moving to their app. Get a streaming device like the Fire TV Stick and use the Spectrum TV app as a replacement. The user experience is far superior to that of the cable box, and you can also use Alexa for voice commands. L7 means error when the box didnt receive signal. Just try to unplug the cable box > wait for a while and relax LOL > plug it back > and let ... read more. L-13 means that there is no signal to cablebox and E-13 is a problem or glitch with the OCAP (OpenCable Application Platform). Basically you ... read more.Spectrum cable box for tv has message nocp How can i send a video on facebook? the only icons that appear in my compose message box are "add attachment" and "add photo"? In the contacts list, i mistakenly pressed "share namecard via" to "always" by sms instead of "just once"?Method 3: Reinstall the app. A simple reinstallation may be able to solve your Spectrum problem. This will work differently depending on where it is being applied. For devices like Roku and Smart TVs, the set-up process will also include activation of the device via an activation code. However, on mobile devices, you can simply uninstall and ... Not tunable message with spectrum cable box. I have 1 cable box,how can i get channels in 3 rooms , dont have to be all channels just like 2 - 74? I cannot get my comcast cable box toi turn back on after a power outage. my tv works, but the cable box keeps flashing four minus signs and ocasasiona L7 means error when the box didnt receive signal. Just try to unplug the cable box > wait for a while and relax LOL > plug it back > and let ... read more. L-13 means that there is no signal to cablebox and E-13 is a problem or glitch with the OCAP (OpenCable Application Platform). Basically you ... read more. Spectrum cable box for tv has message nocp How can i send a video on facebook? the only icons that appear in my compose message box are "add attachment" and "add photo"? In the contacts list, i mistakenly pressed "share namecard via" to "always" by sms instead of "just once"? With regards to this you might want to go ahead and turn off your time warner cable box, after 2 minutes turn it back on then once the time warner cable box is restored or booted up properly you can go ahead and check if it is still stuck on L7 if it still is, please contact the customer service of time warner cable and they will be able to ... 7.What does L-3 mean on a Time warner cable box? and how do i fix it? 8.My cable box is stuck on L3 I have rebooted multiple times 9.Where Is the Reset Button on The Spectrum Cable Box?Ti e warner cable box says l 3. What does call cancelled mean on s3 phone log? does the called party have a missed call notification? Can`t download 1mobile market or games after tech support of nextbook requesred i reset and clear.patriciagibson? L3 cable boxThe My Spectrum App gives you the power to manage all your Spectrum ... services in one place - easy peasy, lemon squeezy. https://bit.ly/43cDyXT # Spectrum # MSA # easypeasy See more Lastly, resetting the spectrum Cable Box can resolve the issue. FAQs Where is the reset button on Spectrum Box? This Button is mainly on the front or the back of the cable box. You can easily find it on the front side of the Box also. What does spectrum ref code s0500 mean?You can hide the cable box regardless, but the rf remote just uses ir signals to do power for the TV and volume for the sound bar if you are able program it to do so. So the remote will still need line of sight to the TV and soundbar. Just not the cable box.Why does my spectrum keep freezing? Freeze framing indicates temporary signal interruptions to your digital cable system. … Next, check the connections between the cables and your television, receiver and exterior cable box. The cable should be screwed in all the way; tighten or realign any loose connections. Can I share my Spectrum TV account?Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Jan 28, 2023 · Here are the steps you need to follow to factory reset your cable box. Switch on both the TV and the cable box. Hit the “MENU” button on your Smart TV’s remote. Select “Settings.”. Scroll down on the TV screen and choose the “Restore Defaults” option. Wait for the cable box to go through the restart process. By the way, let me tell you that if you are using spectrum, then sometimes you may have to face some issues, such as your Spectrum remote won’t change channels, Spectrum Internet Keeps Dropping, Spectrum Modem Not being Online, etc. But you do not have to worry about all these errors, there is a very simple way to solve all these problems.Cable box stuck at a16. Do time warner cable and direct tv use the same type of coax cable? How do i connect my coax cable with xfinity gateway and no cable tv service? Brighthouse cable box a16. Having problems setting up my visio smart tv to cable box with coax cable. i have reset the tv to original settings and through guided set up i chose I have a red light on the cable box that is usually not on and the icon somewhat looks like a mountain, but I do not know what it is. The cable se... I have a red light on the cable box that is usually not on and the icon somewhat looks like a mountain, but I do not know what it is. The cable seems to be on, but there is not a pictureI have a red light on the cable box that is usually not on and the icon somewhat looks like a mountain, but I do not know what it is. The cable se... I have a red light on the cable box that is usually not on and the icon somewhat looks like a mountain, but I do not know what it is. The cable seems to be on, but there is not a picture Apr 1, 2023 · By the way, let me tell you that if you are using spectrum, then sometimes you may have to face some issues, such as your Spectrum remote won’t change channels, Spectrum Internet Keeps Dropping, Spectrum Modem Not being Online, etc. But you do not have to worry about all these errors, there is a very simple way to solve all these problems. May 13, 2023 · L-3 on Spectrum Cable Box stands for Line 3. This is the channel number for the television set that it is connected to. It can be changed by pressing the “Input” button on the remote control and changing the number to the desired channel number. If you need to know how to change the L-3 channel on your Spectrum cable box, follow these steps: What you can do though, is take the HDMI cable out of your DVD and the HDMI cable out of your cable box and connect those two cables to a "switch box" that will have two inputs going in and one HDMI cable coming out of it. That box hooks into you home theater system and will allow you to choose witch cable to watch.Mar 22, 2023 · What Does l-3 Mean on Operating Cable Box? To basicly, the l 3 on Spectrum cable box lives a stockpile location for cable box data. It also fetches out a variety by executions for this particular location. When updating, this application entry several user from here, but then break to retrieve them. Then this process ceases with on l 3 issue. Oct 20, 2020 · › Spectrum Archives: 2020 - Present You are currently viewing the Spectrum Community Archives This content may be outdated or inaccurate All posts are closed and commenting has been disabled If you have a question or comment, please start a new post (registration is required) Leave the Archive L-7 on Spectrum Cable Box . The L-7 on Spectrum Cable Box is a feature that allows you to record and store up to four shows at once. This provides you with the ability to watch your favorite programs without worrying about missing anything. It also enables you to pause, rewind or fast forward live TV for those times when life gets in the way.With regards to this you might want to go ahead and turn off your time warner cable box, after 2 minutes turn it back on then once the time warner cable box is restored or booted up properly you can go ahead and check if it is still stuck on L7 if it still is, please contact the customer service of time warner cable and they will be able to ... You can hide the cable box regardless, but the rf remote just uses ir signals to do power for the TV and volume for the sound bar if you are able program it to do so. So the remote will still need line of sight to the TV and soundbar. Just not the cable box.Jan 14, 2016 · CABLE OR SAT BOX NEEDS RESET. -Remove or unplug the power cable from the Cable TV or SAT set top box. -Keep it unplugged for 2 to 3 minutes. -Plug the power cable back into your Cable or SAT set top box. -Give it some time for the Cable or SAT box to power up, get the signal, and initialize. If you still see NO SIGNAL on your TV screen, see the ... You can call Spectrum at 1-***-***-****, they should be able to reset the box remotely. I hope the information I've provided has been helpful. If you need more assistance, please let me know so l can continue to assist you. By the way, we do more than tech support here at Just Answer.Feb 29, 2012 · Solution. #4. Your cable box is downconverting your 1080i signal to 480i, RF is an analog signal and it's maximum resolution is 480i. As rev said, you must use component video, HDMI, or DVI to get 720p or 1080i. Edit: If your TV and cable box both have HDMI, you can pick up an HDMI cable for less than $10. 0. I have a twc smt h3362 box and i cannot get the hdmi to work. regular cable works. i have the hdmi cable in both spots correctly. i also have cable li E197 on charter spectrum box I`m about to subscribe to sky cable, i want to ask if how much is the sky cable digibox, and if its have a hdmi port to connect for my lcd tv. also, hSpectrum cable box for tv has message nocp How can i send a video on facebook? the only icons that appear in my compose message box are "add attachment" and "add photo"? In the contacts list, i mistakenly pressed "share namecard via" to "always" by sms instead of "just once"?Nov 30, 2021 · Time Warner cable box says L-7. If the Time Warner cable box says L-7 then it means that it failed to reboot from the last power-on process, or that it is no longer receiving a signal. Fortunately, this typically isn’t a problematic issue and can be resolved by simply restarting the cable box. see a problem with E-3 in the box watch window. This is a boxing problem. Switch the box off and pull the power plug so that it can be restarted. How to fix Spectrum pay bill Spectrum bill pay problems. 2 What does E3 mean on Spectrum cable box? If you are having an outage on your spectrum services, read our guide on Spectrum outage map. 3 ...

The My Spectrum App gives you the power to manage all your Spectrum ... services in one place - easy peasy, lemon squeezy. https://bit.ly/43cDyXT # Spectrum # MSA # easypeasy See more . Francopercent27s flapjack family restaurant

what does l 7 mean on spectrum cable box

Method 3: Reinstall the app. A simple reinstallation may be able to solve your Spectrum problem. This will work differently depending on where it is being applied. For devices like Roku and Smart TVs, the set-up process will also include activation of the device via an activation code. However, on mobile devices, you can simply uninstall and ...Aug 20, 2022 · Reset Your Digital Cable Box Unplug your cable box from either the wall outlet or the box itself. Wait 5 seconds and plug it back in. During the reset process, the digital cable box will display hold followed by turn on. When the front panel on the digital cable box displays the time, the reset is complete. Simple press and hold the power supply button for 10 minutes till the receiver shuts down. Get up and do a 40-second plank. Just Kidding! However, it will be a good investment for a minute that you need to wait before turning on the receiver again and restarting the Spectrum cable box. Spectrum in Limited Mode does not look that scary anymore ...Spectrum can be reached by phone at (833)(###) ###-####/a>. You can also reset your Spectrum TV receiver. Refreshing or resetting your Spectrum receiver can solve many common issues. To reset your receiver online through your Spectrum account: Sign in to your Spectrum account. Select the Services tab. Choose the TV tab.Q. What does O.C.A.P. mean when my cable DVR reboots? A. O.C.A.P. stands for OpenCable Application Platform, and it is the software that runs on your cable converter/DVR hardware.Just as you have ...Oct 15, 2022 · 3.Ask Spectrum on Twitter: “@coccoli_jerry L-3 is where most of the …. Author: twitter.com. Publish: 30 days ago. Rating: 3 (662 Rating) Highest rating: 3. Lowest rating: 1. Descriptions: Why when I reboot my box – when the reboot gets to L-3 IT BECOMES INTERMINABLE. …. L-3 is where most of the cable box data loads, It may take up to 20 If you were using the cable box to watch Spectrum, I’d suggest moving to their app. Get a streaming device like the Fire TV Stick and use the Spectrum TV app as a replacement. The user experience is far superior to that of the cable box, and you can also use Alexa for voice commands.see a problem with E-3 in the box watch window. This is a boxing problem. Switch the box off and pull the power plug so that it can be restarted. How to fix Spectrum pay bill Spectrum bill pay problems. 2 What does E3 mean on Spectrum cable box? If you are having an outage on your spectrum services, read our guide on Spectrum outage map. 3 ... E-13 indicates the signal to your cable box is either weak or being subjected to outside RF interference. It is almost always caused by the cable wiring itself, either within the home, or between the home and the cable provider`s central equipment.With regards to this you might want to go ahead and turn off your time warner cable box, after 2 minutes turn it back on then once the time warner cable box is restored or booted up properly you can go ahead and check if it is still stuck on L7 if it still is, please contact the customer service of time warner cable and they will be able to ...I have a red light on the cable box that is usually not on and the icon somewhat looks like a mountain, but I do not know what it is. The cable se... I have a red light on the cable box that is usually not on and the icon somewhat looks like a mountain, but I do not know what it is. The cable seems to be on, but there is not a picture With regards to this you might want to go ahead and turn off your time warner cable box, after 2 minutes turn it back on then once the time warner cable box is restored or booted up properly you can go ahead and check if it is still stuck on L7 if it still is, please contact the customer service of time warner cable and they will be able to provide advanced troubleshooting regarding their ... see a problem with E-3 in the box watch window. This is a boxing problem. Switch the box off and pull the power plug so that it can be restarted. How to fix Spectrum pay bill Spectrum bill pay problems. 2 What does E3 mean on Spectrum cable box? If you are having an outage on your spectrum services, read our guide on Spectrum outage map. 3 ...Not tunable message with spectrum cable box. I have 1 cable box,how can i get channels in 3 rooms , dont have to be all channels just like 2 - 74? I cannot get my comcast cable box toi turn back on after a power outage. my tv works, but the cable box keeps flashing four minus signs and ocasasionaThis seems to keep popping up as an issue once a month or so and now even my phone app won’t work. …Spectrum app on box reboot. My cable box has rebooted 8 times and only goes up to l 4 and sticks, scientific american 8300 hd dvr. cable company couldn`t reboot over ...L7 means error when the box didnt receive signal. Just try to unplug the cable box > wait for a while and relax LOL > plug it back > and let ... read more. L-13 means that there is no signal to cablebox and E-13 is a problem or glitch with the OCAP (OpenCable Application Platform). Basically you ... read more. Cable box reading e003. I have time warner cable, the problem is that i don`t want to wait for a boot time. the boot screen starts everytime the cable box is accidently unplu; We unplugged the digital cable box from our tv and plugged the cable straight to the back of the tv and now it says weak or no signal. we have done thWell if the cable box or the receiver is not booting up correctly then it could be that the cable box is busted, What I suggest is you call Time Warner Technical Support so they can check the cable box for you. Here is the number for Time Warner cable: 800-TWCable (800-892-2253) Just tell them that the cable box seems to be faulty.Well if the cable box or the receiver is not booting up correctly then it could be that the cable box is busted, What I suggest is you call Time Warner Technical Support so they can check the cable box for you. Here is the number for Time Warner cable: 800-TWCable (800-892-2253) Just tell them that the cable box seems to be faulty..

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